Senior Administrator - Contact Centers

Company: United Airlines
Location: Chicago
Posted on: April 9, 2025

Job Description:

DescriptionContact CentersFind your future at United! We're reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world's biggest route network. Connect outside your team through employee-led Business Resource Groups.Create what's next with us. Let's define tomorrow together.Caring is one of United's most important principles. And no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from booking and managing reservations, to questions about their travel, MileagePlus accounts, and so much more! Are you a people person? Do you get fulfillment from helping others? Then join a team that cares for our customers and makes a positive impact on their travel experience, every single day.Key Responsibilities:

• Coordinate and maintain multiple programs including any of the following: security access and badging, budget support, site maintenance and worksite-specific elements of our facility's program e.g., OSHA.
• Perform various clerical and routine accounting tasks in support of an operating unit, to include accounts payable, purchase orders and account reconciliation.
• Assist in communicating and reinforcing to all any changes and clarifications to existing departmental, division, and corporate policies, procedures, and guidelines.
• Acts as a resource to assist in resolving complex administrative issues and performs other duties pertinent to the operation e.g., office supplies, conference room scheduling.
• Coordinates events, Town-halls, miscellaneous meetings and mailings with local office, vendor, employees and/or other departments.
• Supports management schedules and time off through time-tracker.QualificationsWhat's needed to succeed (Minimum Qualifications):
  • High school diploma or equivalent.
  • 2-4+ years of work-related experience as an administrative assistant, or office administrator.
  • Proven work experience as an administrative assistant, or office administrator.
  • In-depth understanding of office management and operations.
  • Proficient MS Office skills.
  • Working knowledge of office equipment, like printers and fax machines.
  • Ability to lift up 50 lbs.
  • Excellent verbal and written communication skills.
  • Strong organizational and time-management skills.What will help you propel from the pack (Preferred Qualifications):
    • Bachelor's degree or 4 years of relevant work experience.
    • Knowledge of OSHA workplace safety regulations.
    • Proficient in Spanish.United Airlines is an equal opportunity employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.The base pay range for this role is $40,565.00 to $55,330.00. The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
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Keywords: United Airlines, Chicago , Senior Administrator - Contact Centers, Accounting, Auditing , Chicago, Illinois