Observability - AIOps Engineer Senior Engineer

Company: Accenture
Location: Chicago
Posted on: February 8, 2025

Job Description:

Technology Architecture Manager - Senior Level - Full timeWe are Accenture Cloud First, the industry-leading engineering group focused on redefining how companies operate and create value by employing cloud, data, and artificial intelligence for total enterprise reinvention. Accenture Cloud First boasts more than 141,000 technology professionals across the globe.Our Performance and Resiliency Engineering practice is a team of specialists in Site Reliability Engineering, high performance systems, performance diagnostics, observability, and AIOps. As part of our practice, you will drive technology innovation with our clients through the delivery of world-class platforms.Our Performance and Resiliency Engineering practice is growing and we're seeking innovative, technical problem solvers like you to join the team. As an Observability-AIOps Senior Engineer you will:

• Explore the complex IT estates of our clients to understand their observability-AIOps opportunities
• Collaborate to architect unified observability and AIOps strategies which employ leading AI technology
• Implement enterprise observability-AIOps technology and processes
• Amplify observability-AIOps outcomes by accelerating adoption across technology and business organizations
• Lead a small team of engineersThere will never be a typical day at Accenture and that's why we love it here! This is an extraordinary opportunity to build an exciting career at Accenture Technology. Working in a fast-paced, outcome-oriented environment where you can help clients modernize operations with leading-edge technologies at massive scale.Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.Here's What You Need:
• Minimum 5+ years working knowledge and hands-on experience working with monitoring or observability tools including, but not limited to: Dynatrace, Splunk, AppDynamics, DataDog, Grafana, Prometheus, etc.
• Hands-on experience collecting performance data, analyzing, troubleshooting, and tuning
• Minimum 2+ years' experience in a lead engineer role.
• Bachelor's Degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience).Bonus points if you have (Preferred Qualifications)
• Previous Consulting experience
• Experience integrating observability tools with ServiceNow
• Experience in calculating system reliability metrics, including MTTD, MTTI, SLO, SLI
• Experience delivering software designed for high concurrency, scalability, or availability
• Built tooling to improve reliability of systems, automated remediation of issues, or improve scalability.Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below:
• District of Columbia $100,500 to $245,000
• Illinois $87,400 to $230,000
• Minnesota $94,400 to $230,000
• Maryland $87,400 to $213,000
• New York $87,400 to $266,300
• Washington $100,500 to $245,000We accept applications on an on-going basis and there is no fixed deadline to apply.Requesting an AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.Equal Employment Opportunity StatementWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.Accenture is committed to providing veteran employment opportunities to our service men and women.Other Employment StatementsApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
  #J-18808-Ljbffr

Keywords: Accenture, Chicago , Observability - AIOps Engineer Senior Engineer, Engineering , Chicago, Illinois