Dairy Herd Management Systems Support Specialist

Company: GEA
Location: Romeoville
Posted on: February 5, 2025

Job Description:

Responsibilities / Tasks

• Become expert in GEA FT's "Robotic Milking Concept" and "Good Cow Milking" techniques, with basic hygiene knowledge.
• Support and master Dairyplan, DairyNet suite, and CowScout herd management software, and understand competitors' software.
• Document and report requirements for new products, design changes, and software updates.
• Assist technical support team and conduct software updates as necessary.
• Provide comprehensive technical product training and support for internal employees, dealers, and customers, covering equipment, networking, and management software.
• Analyze pre-sale and pre-start-up herds, prepare dealers and customers for transition, and champion successful milking system startups. .
• Consult customers on herd management/performance, software-related issues, and conduct follow-up on farm visits and consultations with dealers and farmers.
• Monitor and assist with current test farm installations.
• Cooperate and communicate with sales personnel, keeping them informed of new projects and potential issues.
• Develop and deliver product-focused presentations to dealers and customers.
• Attend trade shows and industry meetings, actively participating in relevant industry organizations.
• Stay informed on trending topics in dairy management that impact equipment, software, and herd management practices.
• Maintain relationships with other dairy data organizations to facilitate software interfaces for customer operations and establish long-term partnerships.Your Profile / Qualifications
  • Preferred: B.S. in agricultural, technical, or related field with 3+ years of experience, or 7-10 years' experience without degree.
  • M.S. and other technical certifications are highly encouraged.
  • Proficiency in Herd Management software and data management.
  • Practical, on-site experience in production agricultural systems.
  • Dairy management experience is highly encouraged, including nutrition, animal health, and milking.
  • Proficiency in project layout, dairy farm operation, and project management.
  • Ability to lead and collaborate within a team to achieve common goals.
  • Flexibility and situational awareness to formulate quick action plans.
  • Strong training, teaching, and technical presentation skills.
  • Competence in network communication.
  • Mechanical and electronic knowledge for system troubleshooting.
  • Excellent organizational, interpersonal, and communication skills.Working at GEA Group has significant benefits!
    • 11 Paid Holidays
    • PTO - Paid Time Off
    • Medical Plans
    • Dental Insurance
    • Vision Insurance
    • Health Savings and Spending Accounts
    • Tuition Reimbursement
    • 401k with excellent employer match
    • Wellness Incentive Program
    • Employee Assistance Program Did we spark your interest?
      Then please click apply above to access our guided application process.

Keywords: GEA, Chicago , Dairy Herd Management Systems Support Specialist, Executive , Romeoville, Illinois