General Manager - TIn Lizzy's East Cobb

Company: Southern Proper Hospitality Group
Location: Chicago
Posted on: April 22, 2025

Job Description:

The General Manager oversees the overall function of the restaurant and manages employees and food and beverage service activities in accordance with company guidelines regarding operating procedures, sales, profitability, and guest and employee relations. He/she is responsible for leading other managers and team members to build and increase sales over the previous year's sales and maintain profitability while ensuring employee and guest satisfaction.RESPONSIBILITIES :The General Manager must perform duties in compliance with all applicable sanitation, health, alcohol service and personal hygiene standards. He/she is responsible for the appropriate use of restaurant supplies and equipment to minimize loss, waste, and fraud. Duties include:

• Generate outside sales through event planning, local business outreach, special events, and concierge programs.
• Manage the hiring of team members.
• Maintain and upkeep all payroll, LMS, and employee lifecycle software and procedures.
• Manage the entry of vendor invoices, product check-ins, and all daily cash handling throughout the shift.
• Follow up as appropriate with employees or guests regarding reported complaints, problems, and concerns.
• Provide leadership for problem resolution to facilitate improved working relationships.
• Address complaints and resolve problems in a timely and effective manner.
• Work in an environment free of direct daily supervision; must be a self-starter, organized, and multi-task oriented.
• Plan, assign, and direct work.
• Possess strong analytical and problem-solving skills to include collecting and analyzing data resulting in fiscally responsible decisions.
• Create an atmosphere that allows for the respect and well-being of all coworkers and guests in a safe, secure environment.
• Maintain confidentiality of all proprietary SPH operations, programs, and material information.
• Maintain quality assurance and compliance with all regulatory requirements.
• Ensure compliance with current laws and policies to provide a work environment free from sexual harassment and all illegal and discriminatory behavior.
• Use tactful, appropriate communications towards direct reports, vendors, and guests.
• Utilize effective time management; report to work on time and complete assigned duties within designated time frames.Pay Range: $65,000 - $75,000 per hour
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Keywords: Southern Proper Hospitality Group, Chicago , General Manager - TIn Lizzy's East Cobb, Executive , Chicago, Illinois