Food and Beverage Supervisor

Company: Crestview Management, LLC
Location: Chicago
Posted on: February 18, 2025

Job Description:

Responsible for the supervision of all personnel within their department. Schedules and instructs all service personnel on an assigned shift. Assigns stations to servers. Greets guests as they enter the dining area and seats by rotation. Notifies service personnel of price changes and handles guest complaints. Insures proper service and food presentation. Assists service personnel when needed. Observes service personnel performance and appearance and makes recommendations to Restaurant Manager and/or Food and Beverage Director.Duties:

• Schedules dining room personnel
• Hires and trains new employees
• Insures on-going training of personnel
• Counsels and terminates as necessary
• Insures proper service and makes adjustments to guests' checks in the event of a legitimate guest complaint
• Greets and seats guests
• Insures that food is prepared and served according to the specifications
• Maintains departmental payroll
• Maintains labor statistics per Company specifications
• Supervises dining room area during meal periods
• Assigns stations to service personnel
• Guarantees stations are sufficiently supplied
• Checks for cleanliness of stations
• Takes active part in pre-meal meetings
• Assists all staff throughout shift
• Knows all menu and bar items and prices
• Conforms to all liquor laws
• Knows all hours of operations pertaining to the Hotel
• Knows seating chart and table numbers
• Insures all dining area equipment is in good working condition
• Practices TEAMWORK
• Knows safety and emergency procedures
• Maintains a good personal appearance
• Adheres to all Health and Safety Standards
• Attends all Hotel and Department Meetings
• Performs other duties as directed by managementWe offer a competitive wage, Health and Dental Insurance, company-paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms, and hotel discounts.
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Keywords: Crestview Management, LLC, Chicago , Food and Beverage Supervisor, Hospitality & Tourism , Chicago, Illinois