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Technical Consultant - Telephony

Company: VirtualVocations
Location: Milwaukee
Posted on: November 16, 2024

Job Description:

A company is looking for a Technical Consultant - Telephony.



Key Responsibilities

Collaborate closely with a major customer to ensure success with products and services
Build relationships and encourage product usage while managing internal procedures
Serve as a technical subject matter expert on telephony architecture and collaboration solutions


Required Qualifications

Bachelor's degree in Engineering, Computer Science, Technology, or equivalent experience
3-5+ years of experience in a contact center or customer-facing software environment
Familiarity with Zoom Contact Center or similar communication platforms
Solid understanding of IP Telephony and SIP
Project management experience within large enterprise and Telco environments

Keywords: VirtualVocations, Chicago , Technical Consultant - Telephony, IT / Software / Systems , Milwaukee, Illinois

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