Hybrid Quality Outreach Associate

Company: Managed Care Staffers
Location: Chicago
Posted on: February 5, 2025

Job Description:

Temp-to-hire Quality Outreach Associate, Chicago, IL

Is this the role you are looking for If so read on for more details, and make sure to apply today.


Our client, an ACO, located on the near west side of Chicago, is seeking to add to their team another Quality Outreach Associate on a temp-to-hire, full time basis. This position is a hybrid position with three days in office and two days at home. The Quality Outreach Associate is part of a multi person team that works to improve patient health outcomes through education and outreach.



We understand that you cannot submit any comments or text with your resume. If you apply through Monster, please send a separate email to cjepsen[at]managedcarestaffers.com with the answers to the following questions in order to be considered for this position:


Do you have knowledge of EMR Systems such as (EPIC, NextGen, E Clinical, Practice Fusion)?
Is a work location at Sinai Health on the near west side of Chicago a good location for you?
Do you understand this is a temp-to-hire position and hybrid position?
Do you have knowledge of NCQA Guidelines for HEDIS measures, patient quality, and CPT codes
Have you been vaccinated for Covid 19?
What minimum hourly pay rate are you seeking?
Duties of Quality Outreach Associate:

Review and address open care gaps
Outreach to members and/or providers regarding recommended health screenings
Assist with appointment/transportation scheduling
Attend off-site meetings at provider offices to retrieve medical records
Conduct Medical Record review/Chart scrub
Validate care gap closures from completed appointments
Build and maintain relationship with physicians and support staff
Provides support to providers and support staff with open care gaps


Position Requirements/Knowledge & Skills

High School diploma or equivalency, associate degree preferred
Knowledge of Electronic Medical Record Systems (EPIC, NextGen, E Clinical, Practice Fusion)
Minimum of 2 years' experience in healthcare
Intermediate proficiency in Microsoft Office applications
Intermediate proficiency in Sales Force
Knowledge of NCQA Guidelines for HEDIS measures, patient quality, and CPT codes
Strong Communication and Interpersonal skills, bilingual a plus
Appointment Scheduling Experience
Hospital/Medical Office Experience, knowledge of Medical Terminology
Telephone Skills, logging calls and tracking results


If you or anyone you know is interested, qualified and available please send resume to us for immediate consideration.
Remote working/work at home options are available for this role.

Keywords: Managed Care Staffers, Chicago , Hybrid Quality Outreach Associate, Other , Chicago, Illinois