Multi Unit Coordinator

Company: Edward Don & Company
Location: Woodridge
Posted on: April 10, 2025

Job Description:

Responsible for the logistics, sales support, project coordination and all responsibilities needed to support our multi-unit customers. Coordinate logistics in regard to new customer roll-outs, openings, and product roll-outs with both internal and external customers. Attend all business review meetings with multi unit customers (on/off premise). Ensure that databases are maintained, utilized and updated to provide essential data to all Don Users. Communicate directly with Multi-Unit customers to address questions, issues, quotes and contracts. Communicate specific multi-unit program details to internal departments as needed. Make occasional sales calls and researches/resolves customer issues and inquiries. Prepare quotes, NMR's, cost-plus forms, contracts, customer Order Guides (in conjunction with Marketing Services), C/SC, price list maintenance and other forms or reports. Request literature, samples, proofs of delivery from manufacturer. Generate quotes on stock and non-stock items. Assist in pre-pack check-ins, on-site at customer openings. Resolve credit issues with customers. Use sales rep inventory/price list to match Don items, acquires vendor contract pricing and sets in-house contract price levels. Prepare Sales Presentation book including quote with pricing and photos, Ed Don info, etc. for presentation to customer. Work with Sales Rep and DSM to set Cost-Plus pricing levels, process through the Finance and New Accounts Departments to tie all units to the new class/subclass and price list. Set-up new accounts and vendors as needed. Enter contracts, prepare NMR's and follow through with vendors to expedite new product shipment. Prepare Order Guides. Work with Customer Service to set up don.com for all units. Coordinate customer logistics for opening pre-packs and deliveries. Review and renew monthly vendor contract and in-house contract expirations. Initiate negotiation process with vendors regarding price increases / issues. Notify customers of price increases. Research new vendor sources and set and maintain in-house contracts on 8P items. Create and maintain a customer Stock Level Report using all 8P items and weekly usage items. Review reports weekly to avoid outages. Work with Buyers to alert them to low stock and confirms expected arrival dates to increase stock levels where needed. Use data tracker to track various sales patterns. Serve as liaison to answer questions from Customer Service and customers. Resolve special issues regarding customer satisfaction (stock, pricing, transportation etc.). Perform other duties as assigned.By applying, you consent to your information being transmitted by HourlyJobsNearMe to the Employer, as data controller, through the Employer's data processor SonicJobs.See SYSCO Privacy Policy at https://sysco.com/Privacy-Notice.html? and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Keywords: Edward Don & Company, Chicago , Multi Unit Coordinator, Other , Woodridge, Illinois