Senior Systems Analyst

Company: Genesis10
Location: Rolling Meadows
Posted on: April 4, 2025

Job Description:

Genesis10 is seeking a Senior Systems Analyst. This role is with an insurance company based in Naperville, IL but will consider Raleigh, NC, and Rolling Meadows, IL. This is a 6 month contrac to hire position. Hybrid work schedule requiring 3 days onsite and two day may be worked remotely.

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.

Responsibilities:
Team Leadership & Development: Lead and mentor both onshore and offshore teams, driving maturity and continuous improvement. Develop and implement strategies to enhance offshore team capabilities.
Technical Support & Analysis: Support end users by researching and analyzing problems, documenting steps to recreate issues, testing fixes, and documenting resolutions. Analyze issues for root cause and determine if they are defects or enhancements.
System Performance & Improvement: Monitor system performance, troubleshoot issues, and recommend improvements. Provide feedback to the QA team to adjust test plans and ensure accurate system changes.
Reporting & Documentation: Develop reports using various query and report writer tools. Prepare clear and concise business documentation and communications.
Customer Service & On-Call Support: Provide superior customer service to both internal and external customers. 24-hour on-call responsibility will be required about 1-2x per month, on an as needed basis.
Project Management & Integration: Drive projects to optimize team efficiency and improve team maturity. Participate in the integration of new technologies and solutions.
Stakeholder Engagement: Engage with key stakeholders, including senior leadership, to ensure alignment and support for system initiatives.
Perform other tasks as needed.


Requirements:
2+ years work experience in application support within the property & casualty insurance industry
Bachelor's degree in computer science or a related field and at least five years of relevant experience or equivalent OR nine years of relevent work experience
Strong analytical, decision-making, and problem-solving skills.
Analyze requirements to determine if the system is behaving as designed.
Excellent organizational, time management, and communication skills.
Ability to work in a collaborative, deadline-driven production environment.
Ability to manage small to medium-sized project efforts effectively, utilizing a working knowledge of a system development methodology.
Ability to multi-task, manage details, and execute effective follow-through.
Ability to learn new applications, systems, and workflow concepts.
To qualify, all applicants must be authorized to work in the United States and must not require, now or in the future, VISA sponsorship for employment purposes.


Preferred Requirements:
Proficiency with Duck Creek Policy System
Experience using ServiceNow
Experience with SQL and Query report generation.
SharePoint experience

Compensation: $40-55/hr W2

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.

Benefits of Working with Genesis10:
--- Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
--- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
--- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
--- Behavioral Health Platform
--- Medical, Dental, Vision
--- Health Savings Account
--- Voluntary Hospital Indemnity (Critical Illness & Accident)
--- Voluntary Term Life Insurance
--- 401K
--- Sick Pay (for applicable states/municipalities)
--- Commuter Benefits (Dallas, NYC, SF)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Keywords: Genesis10, Chicago , Senior Systems Analyst, Professions , Rolling Meadows, Illinois