Manager, Software Risk Lead - Enterprise Services Risk Office

Company: Capital One
Location: Chicago
Posted on: March 25, 2025

Job Description:

Manager, Software Risk Lead - Enterprise Services Risk OfficeManager, Software Risk Lead - Enterprise Services Risk OfficeCapital One is a diversified bank that offers a broad array of financial products and services to consumers, small business and commercial clients. As one of the nation's top 10 banks, we offer a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company and a great place to work.We are hiring! The Enterprise Services Business Risk Office provides risk management support to several lines of business including: Brand, Enterprise Supplier Management, Enterprise Products & Experience (EPX), Software, External Affairs, eData, Global Workplace Solutions, Emerging Payments, Ventures, and Tech. We are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies. Capital One has taken a bold journey to build a technology company, while operating in a complex, highly regulated business.In this position, you will play a key role within Enterprise Services Risk, leading and performing core risk activities in support of the Capital One Software line of business, ensuring effective risk mitigation for our products, processes, platforms and services. You will collaborate closely with associates across all lines of defense, the Software business, and other risk management teams to perform and support the work related to further maturing process and risk management practices. This role is highly visible and involves frequent interaction with senior leaders, including accountable executives, to drive meaningful change in our business partners' processes that can lead to not only risk reduction, but also better customer experiences.Responsibilities:

• Serve as a trusted risk advisor for the Software business; leverage subject matter knowledge and critical thinking to drive value
• Lead analysis of various business and risk data and information to proactively identify risks, trends, and process improvements
• Provide guidance to the Software business areas on process management and process level assessments, in alignment with Enterprise frameworks and risk management principles
• Stay current on regulatory environment changes, industry trends, and understand their impacts to our efforts
• Lead risk assessment project delivery, including providing oversight of risk assessment deliverables, reporting, and meetings; draft and review materials for senior management and other governance functions
• Drive development of associated risk controls, issues and/or mitigation plans to ensure the business implements needed changes and addresses areas of exposure
• Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices
• Lead cross-functional teams through various initiatives (with a focus on the Software business) as neededBasic Qualifications:
  • Bachelor's Degree or Military experience
  • At least 2 years of experience in the Financial Services or Technology industries
  • At least 5 years of experience in project, program, process, or risk management
  • At least 5 years of experience supporting, partnering, and interacting with stakeholdersPreferred Qualifications:
    • At least 5 years of Financial Services, Consulting, or Technology industry experience with focus on technology, cyber or data
    • Working knowledge of related risk management or regulatory practices
    • Process development, documentation, or improvement experience Experience with Governance, Risk, and Compliance software tools
    • One or more of the following certifications: Business Process Management (BPM), Six Sigma Lean, Green Belt or Black Belt, Agile Coach, Certified Regulatory Compliance Manager (CRCM), Project Management (PMP) or Program Management (PgMP), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified Risk and Information Systems Control (CRISC)
    • Experience managing risks related to customer data protection, encryption, technology functionality, third party management, anti-money laundering (AML) or fraud
    • Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver
    • Ability to set direction, delegate tasks, manage multiple stakeholder expectations, and coordinate a cross-functional team
    • Experience in payments-focused risk management, controls development, or reporting activities
    • Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelinesAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Chicago, IL: $144,000 - $164,400 for Manager, Cyber Risk & AnalysisMcLean, VA: $158,400 - $180,800 for Manager, Cyber Risk & AnalysisRichmond, VA: $144,000 - $164,400 for Manager, Cyber Risk & AnalysisThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.
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Keywords: Capital One, Chicago , Manager, Software Risk Lead - Enterprise Services Risk Office, Executive , Chicago, Illinois