Security & Asset Protection Assistant Manager

Company: Edgewood Tahoe Resort
Location: Chicago
Posted on: March 26, 2025

Job Description:

The Security & Asset Protection Assistant Manager plays a critical role in ensuring the safety, security, and protection of guests, employees, and assets at Edgewood Tahoe Resort. This position supports the Security & Asset Protection Manager in overseeing security operations, enforcing safety protocols, and maintaining a secure and welcoming environment that aligns with the resort's high standards of service excellence.Key Responsibilities

• Assist in developing and implementing security policies, procedures, and emergency response plans.
• Oversee daily security operations, ensuring a proactive approach to risk mitigation.
• Conduct routine security patrols of the resort, including guest areas, back-of-house, and perimeters.
• Ensure a discreet yet effective security presence to provide a safe and luxurious environment for guests.
• Monitor surveillance systems (CCTV) and respond promptly to security incidents.
• Lead investigations into security breaches, theft, or safety concerns, ensuring proper reporting and resolution.
• Respond to emergency situations, including medical incidents, fire alarms, and crisis events, coordinating with local authorities when needed.
• Address guest concerns regarding security matters with professionalism and discretion.
• Supervise, train, and mentor the security team, ensuring high performance and adherence to resort policies.
• Ensure compliance with local laws, regulations, and industry security standards.
• Maintain accurate incident reports, shift logs, and security documentation.
• Work closely with other departments (Front Office, Housekeeping, Engineering, and F&B) to support seamless operations.
• Assist in coordinating security measures for high-profile guests, VIPs, and special events.
• Liaise with law enforcement, emergency responders, and external security agencies as needed.
• Perform other related duties as assigned to support the overall success of the team and business.Qualifications and Skills
  • Ability to work flexible schedules, including nights, weekends, and holidays.
  • 3 years of security experience in luxury hospitality, high-end retail, or private security.
  • Strong leadership, problem-solving, and crisis management skills.
  • Ability to remain composed under pressure and handle confidential information with discretion.
  • Excellent verbal and written communication skills.
  • Knowledge of security technology (CCTV, access control, alarm systems).
  • First Aid/CPR/AED certification (preferred)Physical Requirements
    • Must be able to safely lift, move, and stack items weighing up to 40 lbs.
    • Able to perform physical tasks, including bending, lifting, and standing for extended periods.
    • Comfortable working outdoors in various weather conditions.
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Keywords: Edgewood Tahoe Resort, Chicago , Security & Asset Protection Assistant Manager, Executive , Chicago, Illinois