Sr. FSQA Manager

Company: OSI Group
Location: Chicago
Posted on: April 3, 2025

Job Description:

As a premier global food provider, the OSI Group partners with the world's leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe.Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who thrive in an entrepreneurial environment and who enjoy working as a team to deliver unparalleled service and solutions to our customers.This role is responsible for leading all FSQA department activities and for developing and executing OSI's food safety and quality strategy for our larger/more complex facilities. This role works closely with operations and the NA FSQA team to drive OSI's food safety culture in a very fast paced and customer driven environment.Job Responsibilities

• Manage a team, with authority to hire and performance-manage the team.
• Lead/supervise/manage 6-15 employees.
• Manage all food safety, quality and sanitation programs, and regulatory relationships.
• Ensure compliance and effective implementation of company standards, GFSI requirements, and all applicable customer standards and USDA/FDA regulations.
• Maintain complete and accurate records for all government requirements and FSQA programs within the facility.
• Serve as the facility lead and technical liaison for all FSQA audits and customer visits.
• Monitor and audit sanitation processes and make recommendations for process changes as necessary.
• Investigate and properly document customer complaints.
• Work collaboratively with Plant Management Team on Root Cause Analysis for ongoing or unforeseen issues.
• Compile and analyze quality performance data to identify areas for operational improvement.
• Participate in project teams for the development of new products or processes.
• Maintain HACCP and Food Safety Plans.
• Oversee the site and/or 3rd party Analytical and Microbiological laboratories and their associated testing.
• Assist with the review of quality agreements and act as technical liaison for site FSQA.
• Ensure site wide FSQA training program is maintained and documented.
• Develop and lead internal FSQA department including coaching, hiring, training, and appraising through performance reviews.
• Maintain personal knowledge of current food regulations and industry trends.
• Understand and implement appropriate safety procedures.
• Perform other duties as assigned.Experience & Skills
• 10+ years of experience in related field is preferred.
• Experience in USDA-FSIS regulated products and industry best practice is required.
• Knowledge of the FDA regulatory framework is preferred.
• Competency with digital manufacturing technologies and continuous improvement tools (LEAN/Six Sigma) is preferred.
• Previous people leadership roles with multi-shift direct reports.
• Progressive leadership roles within quality organizations.
• Good leadership and communication skills with demonstrated team building success.
• Passion for building, developing and leading strong diverse teams.
• Ability to communicate effectively in writing and verbally with employees at all levels.
• Ability to manage multiple priorities using effective organizational skills.
• Excellent proficiency in all Microsoft Office Suite Products.Education
• BA/BS or equivalent is required in food science, food microbiology, biology, or related field preferred.
• Certifications in HACCP, PCQI and GFSI are preferred.Work can be performed within a manufacturing plant environment with noise, extreme temperatures, and significant movement of powered equipment, people and conveyors. This role requires 10% domestic travel and may require physical agility of lifting up to 50 pounds.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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Keywords: OSI Group, Chicago , Sr. FSQA Manager, Executive , Chicago, Illinois