Access Services Manager (Evening) - John M. Flaxman Library at the School of the Art Institute [...]

Company: Art Institute of Chicago
Location: Chicago
Posted on: April 5, 2025

Job Description:

Access Services Manager (Evening) - John M. Flaxman Library at the School of the Art Institute of ChicagoRequisition Number: ACCES002601Posted: March 7, 2025Job Type: Full-TimeLocationSharp Building37 S WabashChicago, IL 60603, USAJob Summary: Assists in the management of all areas of front-line library Access Services at the John M. Flaxman Library, including: circulation, interlibrary loan, course reserves, copyright clearance, basic reference, facilities access, and general Collections Management. Collaborates with colleagues throughout the library to enable a positive library experience for all SAIC students and faculty. Responsible for evening and weekend supervision and closing duties.Resume and cover letter required with application.Responsibilities:

• Night and weekend hours are required: Responsible for opening and/or closing the library punctually on assigned days.
• Assists in the management of all areas of Access Services, providing fast, accurate transactions in a friendly, courteous, and professional manner, respecting the confidentiality of records for all customers.
• Models exemplary customer service, building positive relationships with students, faculty, and other library visitors to understand and meet their library access needs.
• Assists library users in person, over the phone, by mail, or e-mail, consistently modeling high standards for customer service that contribute to a welcoming atmosphere.
• Assists with basic reference services and visitor assistance as needed, demonstrating engagement with the educational mission of the School.
• Provides all circulation services to patrons, including management of course reserve services and interlibrary services via OCLC.
• Works closely with the Head of Research + Access Services Librarian to formulate and review Access Services procedures and practices.
• Understands and applies the principles of fair use as they pertain to interlibrary loan and reserves. Assists with copyright clearance as needed.
• Assists in the hiring, training, supervising, and evaluating a large team of student workers.
• During evening hours, assumes responsibility for supervision of Student Workers.
• Compiles statistical reports, maintains access to facilities and equipment, and ensures the general appearance of public facilities and equipment.
• Performs other duties and special projects as assigned.Qualifications and SkillsRequired:
  • Ability to work nights and weekends.
  • Commitment to the educational mission of the School and respect for all members of the campus community.
  • Team-oriented management style.
  • Understanding of library resource sharing, copyright, and intellectual property issues.
  • Proficiency using integrated library systems (ILS) e.g. Alma/PrimoVE, OCLC, and/or other systems commonly employed in library access services.Preferred:
    • At least 2 years work experience in an academic library, especially at a school of art or design.
    • Supervisory experience.
    • Experience working within a large-scale library consortium.
    • Degree(s) in the visual arts, architecture, or design.UNION: This position is part of a bargaining unit represented by AFSCME Council 31.EEO: The Art Institute of Chicago is an Equal Opportunity Employer that recruits, hires, and promotes qualified individuals without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, veteran status, or citizenship. The Institute complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.
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Keywords: Art Institute of Chicago, Chicago , Access Services Manager (Evening) - John M. Flaxman Library at the School of the Art Institute [...], Executive , Chicago, Illinois