Senior Field Operations Manager

Company: Fay Financial
Location: Woodridge
Posted on: April 6, 2025

Job Description:

Founded in 2008, The Fay Group is a diversified real estate services company offering a complete range of home ownership products and services including mortgage servicing, property renovations, property management, realty, business purpose lending, and insurance to homeowners, investors and clients nationwide. We consider the people behind those mortgages and work hard to give them the best opportunity to stay in their homes by providing solutions to navigate the challenges of homeownership while working toward their long-term financial goals.Our Constructive Renovations business is redefining the scattered-site, single-family home renovation industry by building an efficient, cost-effective solution that delivers hassle-free rehab results for institutional real estate investors so they can rebuild neighborhoods and cities one house at a time.Join Us on Our JourneyWe are currently looking for a Senior Field Operations Manager to join our team.Reporting to the COO, Constructive Renovations, this position is responsible for managing a team of resources who drive the execution of renovation projects in alignment with company standards, timelines, and budgets. This position develops and implements operational strategies, manages field processes, and ensures quality control across all project sites. This role collaborates with senior leadership to drive performance, resolve project and site challenges, and maintain compliance with safety and regulatory requirements.Additionally, this position is responsible for managing vendor relationships, tracking the department budget, and identifying opportunities for cost savings. This position supports business growth by assessing market conditions, scaling field operations, and implementing new processes and technologies to improve project oversight and execution.Qualifications Include:

• Bachelor's Degree in Construction Management, Business Administration, or related field (or equivalent combination of years of experience with High School Diploma/ GED)
• 8+ years' experience in field operations or construction management, with 5+ years in a leadership role overseeing multiple locations
• 3+ years' experience managing people and leading teams
• Proven ability to manage large-scale renovation projects and multi-site field teams
• Strong knowledge of construction processes, building codes, safety regulations, and quality control practices
• Strong skills and experience in MS Word, Excel, and PowerPoint
• Strong verbal and written communication skills
• Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
• Collaborative and consultative work style; high team-orientation
• Effective management skills include talent selection, training, coaching, and performance management
• Demonstrated ability to foster an environment of positive employee engagement and trust
• Open to change; agile; high learning agility
• Strong analytical skills coupled with sound judgment
• Strong problem-solving abilities
• Ability to analyze and interpret data to identify opportunities and propose solutions
• Demonstrated ability to establish credibility for recognizing and supporting the organization's culture, values and priorities
• Strong attention to detail; strong quality and compliance orientation
• Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management
• Self-directed; ability to proactively ask questions and surface issues/ concerns
• Professional maturity, integrity, ability to maintain confidential data and information
• Strong business acumen; strong fiscal and technical aptitudeSubmit Your Resume to Learn MoreFeatured Benefits
  • Medical, Dental, and Vision Insurance
  • Company Paid Life Insurance
  • Disability Insurance
  • Pet Insurance
  • 401k Program with Employer Matching
  • Paid Holidays
  • Wellness Initiatives
  • Employee Assistance ProgramCompensation
    • The hiring range for this position is between $120,000 - $130,000 annually
    • This position is eligible for an annual discretionary bonus
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Keywords: Fay Financial, Chicago , Senior Field Operations Manager, Executive , Woodridge, Illinois