Performance Business Partner

Company: DocuSign, Inc.
Location: Chicago
Posted on: April 5, 2025

Job Description:

Company OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).What you'll doAs a performance business partner you will work closely with managers and HRBPs across Docusign executing performance management initiatives and processes to drive accountability, growth and organizational effectiveness. We are looking for someone that is collaborative and embraces the full range of perspectives and experiences of all our employees.This position is an individual contributor role reporting to the Sr. Director, HR Business Partner.Responsibility

• Help drive the performance improvement policy and processes for employees and leaders across multiple client groups to ensure an engaged and skilled workforce
• Understand relevant trends, policies, procedures and practices related to the business, and makes recommendations to proactively address potential risks and opportunities to enhance workforce performance
• Conduct effective, thorough, and objective performance related discussions with all levels of employees and of varying levels of difficulty and sensitivity
• Use in-depth understanding of own client groups and Docusign overall to routinely provide effective and timely consultation and advice to internal client group managers/leaders and their teams regarding the performance management processes
• Coach and build the capabilities of managers to handle performance issues or concerns by designing and facilitating manager training for performance management based on data analysis
• Ensure strong cross functional and HR COE stakeholder engagement, communication and partnership
• Administer the involuntary employee exit process for assigned employees as needed
• Maintain the ER file system regarding discipline, corrective action and terminations, etc.
• Stay current on employment law and employment law trends and provide recommendations for policy or proactive updates accordingly
• Perform other duties as assigned
• Take on stretch assignments and completes them with standard qualityJob DesignationHybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.What you bringBasic
  • 5+ years of experience conducting performance management processes, including but not limited to manager/employee coaching, training, verbal/written corrective action initiatives, data analysis, and production of performance documentation
  • 3+ years experience working in an international company with a shared service set up and matrix organization
  • Experience working with HR systems such as Workday or ADP
  • Bachelor's degree in a related discipline, such as law, HR, business, etc.Preferred
    • Strong coaching, interpersonal, verbal, and written communications skills
    • Ability to handle confidential and sensitive matters
    • Knowledge of US HR laws and regulations as well as general HR practices and trends
    • Demonstrated ability to develop and maintain collaborative working relationships in a consulting environment
    • Strong coaching, interpersonal, verbal, and written communications skills
    • Demonstrated passion for manager coaching and performance management
    • Experience in a high-tech environment
    • Self-starter with project coordination skills, ability to grasp the deliverables, identify key risks, and cooperate with all parties to achieve goals in a fast-changing environment
    • Great communicator team-worker. Comfortable navigating global organization structures aligning objectives with cross-functional teams
    • Ability to solve problems and identify root causes of various HR issues
    • Strong solutions' focus and being comfortable working in an environment which demands strong deliverablesWage TransparencyPay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.Based on applicable legislation, the below details pay ranges in the following locations:California: $101,500.00 - $156,750.00 base salaryIllinois: $97,000.00 - $133,300.00 base salaryWashington: $97,000.00 - $139,525.00 base salaryThis role is also eligible for the following:
      • Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.Life at DocusignWorking hereDocusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.AccommodationDocusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at .If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at for assistance.States Not Eligible for EmploymentThis position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.Equal Opportunity EmployerIt's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
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Keywords: DocuSign, Inc., Chicago , Performance Business Partner, Other , Chicago, Illinois